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Resources

Tools, guides, and contacts to help you protect yourself and your loved ones. Knowledge is the first line of defense against institutional abuse.

How to Report Abuse

Reporting abuse is the critical first step. Here is what you need to know to make your report count.

  • Document everything — dates, times, names, what you saw or heard
  • Take photos of injuries, conditions, or documents when safe to do so
  • File with Oregon DHS Adult Protective Services: 1-855-503-7233
  • File a complaint with the Oregon Health Authority when healthcare is involved
  • Keep copies of everything you submit — agencies lose files

Know Your Rights

Oregon law provides specific protections for residents of care facilities and their families.

  • Right to be free from abuse, neglect, and exploitation
  • Right to access your own (or your family member's) medical records
  • Right to visitation — facilities cannot arbitrarily ban family
  • Right to file grievances without retaliation
  • Right to public records under ORS 192

Legal Safeguards

Proactive legal steps to protect yourself and your family from guardianship abuse and institutional overreach.

  • Establish advance directives and powers of attorney before a crisis
  • Understand ORS 125 — Oregon's guardianship and conservatorship law
  • Request a court-appointed visitor if guardianship is proposed
  • Contact the Long-Term Care Ombudsman for facility complaints

Support Networks

You are not alone. These organizations can help.

  • National Center on Elder Abuse
    ncea.acl.gov — Research, resources, training
  • Oregon Long-Term Care Ombudsman
    1-800-522-2602 — Advocates for residents in care facilities
  • Oregon DOJ — Elder Abuse Prevention
    1-800-720-6339 — Financial exploitation hotline

Have information about abuse? Know someone who needs help?

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