Resources
Tools, guides, and contacts to help you protect yourself and your loved ones. Knowledge is the first line of defense against institutional abuse.
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How to Report Abuse
Reporting abuse is the critical first step. Here is what you need to know to make your report count.
- Document everything — dates, times, names, what you saw or heard
- Take photos of injuries, conditions, or documents when safe to do so
- File with Oregon DHS Adult Protective Services: 1-855-503-7233
- File a complaint with the Oregon Health Authority when healthcare is involved
- Keep copies of everything you submit — agencies lose files
Know Your Rights
Oregon law provides specific protections for residents of care facilities and their families.
- Right to be free from abuse, neglect, and exploitation
- Right to access your own (or your family member's) medical records
- Right to visitation — facilities cannot arbitrarily ban family
- Right to file grievances without retaliation
- Right to public records under ORS 192
Legal Safeguards
Proactive legal steps to protect yourself and your family from guardianship abuse and institutional overreach.
- Establish advance directives and powers of attorney before a crisis
- Understand ORS 125 — Oregon's guardianship and conservatorship law
- Request a court-appointed visitor if guardianship is proposed
- Contact the Long-Term Care Ombudsman for facility complaints
Advocate Toolkit — Free Court Filing Tools
Generate court-ready documents to participate in guardianship cases as an interested party.
EOCCO Appeals Guide — Fight a Denial
Step-by-step guide to appealing EOCCO denials, with searchable OAR database and formulary reference.
VR&E Chapter 31 — Veterans Readiness & Employment
Intake preparation guide and appeal process for VR&E Chapter 31. Know your rights under 38 CFR Part 21.
Support Networks
You are not alone. These organizations can help.
- National Center on Elder Abuse
ncea.acl.gov — Research, resources, training - Oregon Long-Term Care Ombudsman
1-800-522-2602 — Advocates for residents in care facilities - Oregon DOJ — Elder Abuse Prevention
1-800-720-6339 — Financial exploitation hotline
Have information about abuse? Know someone who needs help?
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